Chloe Sharp Chloe Sharp

The Capacity Trap

Working in project work for research projects and grant writing for many years has shown the importance of tracking ACTUAL work rather than relying on projections only that are not validated. This is pertinent today as we are in an economic environment which means we need to consider the costs of the things we are making and doing.

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Chloe Sharp Chloe Sharp

Introducing Make Products That Matter

Introducing Make Products That Matter. A practical guide to understanding customer and user needs from idea to post-launch of products and services. It showcases the different types of research needed at different points of the product development journey.

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